Industrial I.T. Design & Configuration Services
Sahoma Controlware’s Industrial I.T. services optimize the network infrastructure of industrial organizations, ensuring seamless communication and data flow within the enterprise. We manage and maintain enterprise-level networks, supporting efficient connectivity between machines and systems for enhanced operational efficiency.
Our expertise extends to server and database management, administering and optimizing IT assets to host applications and manage data, ensuring optimal performance and availability.
We provide responsive end-user support, resolving hardware, software, and network-related issues promptly through our dedicated help desk.
Custom software development is a core offering, tailoring applications to meet specific organizational needs, fostering productivity and innovation.
Cybersecurity is paramount, and we implement robust measures to safeguard data and systems from potential cyber threats, ensuring data integrity.
We excel in cloud computing management, offering scalable and flexible solutions for storage, data processing, and application hosting.
Data analytics empowers us to derive valuable insights from organizational data, facilitating informed business decisions and identifying growth opportunities.
Our IT project management team ensures timely completion and adherence to budget and quality standards, delivering successful outcomes for clients.
We emphasize IT policy and governance development to ensure compliance, security, and efficient resource utilization.
At Sahoma Controlware, we bridge the gap between IT and OT, driving digital transformation and unlocking operational excellence. Our comprehensive suite of services and industry knowledge makes us the trusted partner for successful IT/OT convergence, empowering businesses with seamless connectivity, enhanced efficiency, and sustainable growth.
What We Offer:
Sahoma Controlware offers a comprehensive range of Industrial I.T. and IT/OT Convergence Services designed to optimize industrial operations and drive digital transformation. Our services include:
Network Infrastructure: Managing and maintaining enterprise-level network infrastructures. Ensuring seamless communication and data flow within the organization. Implementing robust networking solutions for reliable connectivity. Proactively monitoring and optimizing network performance.
Server and Database Management: Administering servers and databases to host applications and manage data. Ensuring the availability and optimal performance of IT assets. Implementing backup and recovery strategies to safeguard critical data. Conducting regular maintenance and updates to enhance efficiency.
End-User Support: Providing technical assistance to end-users for hardware, software, and network-related issues. Offering responsive help desk services to resolve technical challenges promptly. Empowering employees with the knowledge and tools to maximize productivity. Delivering exceptional customer support to ensure smooth operations.
Software Development: Developing, customizing, and maintaining software applications. Tailoring solutions to meet the specific needs of the organization. Leveraging cutting-edge technologies to drive innovation. Enhancing software capabilities to improve business processes.
Cybersecurity: Implementing and managing cybersecurity measures to protect data and systems. Conducting vulnerability assessments and penetration testing. Deploying advanced threat detection and prevention mechanisms. Ensuring compliance with industry security standards.
Cloud Computing: Managing cloud-based services and solutions for storage and data processing. Hosting applications on cloud platforms for scalability and flexibility. Enabling seamless access to data and applications from any location. Optimizing cloud resources to reduce operational costs.
IT Help Desk: Operating a responsive help desk to assist employees with IT-related inquiries. Resolving technical issues promptly to minimize downtime. Providing remote support for efficient problem resolution. Tracking and documenting support tickets for continuous improvement.
Data Analytics: Analyzing organizational data to extract valuable insights and trends. Utilizing advanced analytics tools and techniques for data-driven decisions. Identifying opportunities for process optimization and business growth. Creating actionable reports and dashboards for key stakeholders.
IT Project Management: Overseeing and executing IT projects from initiation to completion. Ensuring timely delivery, adherence to budget, and quality standards. Collaborating with cross-functional teams to achieve project goals. Mitigating risks and addressing project challenges proactively.
IT Policy and Governance: Developing and enforcing IT policies and governance frameworks. Ensuring compliance with data protection regulations. Implementing best practices to maximize resource utilization. Establishing guidelines for secure and efficient IT operations.
At Sahoma Controlware, we are committed to delivering industry-leading Industrial I.T. and IT/OT Convergence Services that empower organizations to embrace the digital future and achieve operational excellence. With our deep expertise, innovative solutions, and customer-centric approach, we stand as the preferred partner for businesses seeking to leverage technology for sustainable growth and success.
Why Choose Sahoma Controlware:
Extensive Industry Experience: With years of experience in the industrial sector, we have a deep understanding of the unique challenges and requirements faced by industrial organizations. Our team’s expertise spans across various industries, ensuring that we can deliver tailored solutions that align with your specific needs.
Comprehensive Solutions: We offer a comprehensive suite of Industrial I.T. services, including network infrastructure management, server and database administration, software development, cybersecurity, cloud computing, data analytics, and more. This breadth of services enables us to address all aspects of your Industrial I.T. needs under one roof.
Cutting-Edge Technologies: We leverage the latest technologies and best practices in Industrial I.T. to ensure that your systems are at the forefront of innovation and efficiency. Our commitment to staying up-to-date with industry trends enables us to provide state-of-the-art solutions that give you a competitive edge.
Customer-Centric Approach: We place our clients at the heart of everything we do. Our team collaborates closely with you to understand your unique goals and challenges, allowing us to tailor solutions that precisely meet your requirements and exceed your expectations.
Reliable Support and Maintenance: Beyond implementation, we provide ongoing support and maintenance services to ensure the continued smooth operation of your Industrial I.T. systems. Our proactive approach helps identify and address potential issues before they impact your operations.
Scalability and Flexibility: We design our solutions with scalability and flexibility in mind, enabling your systems to adapt and grow alongside your business needs. Whether you are a small-scale operation or a large enterprise, our solutions are designed to accommodate your growth.
Proven Track Record: Our track record of successful projects and satisfied clients speaks to the quality of our services and our commitment to delivering excellence.
Security Focus: We understand the criticality of data security and safeguarding your industrial assets. Our Industrial I.T. solutions are fortified with robust cybersecurity measures to protect against potential threats and ensure data integrity.
Continuous Innovation: We continuously explore new technologies and emerging trends to drive innovation and keep your systems at the forefront of industry advancements.
At Sahoma Controlware, we are committed to helping organizations unlock the full potential of IT/OT convergence. With our deep expertise, cutting-edge technologies, and customer-focused approach, we empower businesses to achieve greater efficiency, resilience, and innovation across their entire operations.
Resolutions to Common Customer Problems:
Network Downtime and Connectivity Issues: Our experienced team ensures robust network infrastructure management, minimizing downtime and optimizing connectivity to keep industrial operations running smoothly.
Server and Database Performance: We administer and optimize servers and databases, addressing performance issues and ensuring reliable hosting of applications and data for uninterrupted operations.
Technical Support Challenges: Our responsive end-user support team promptly resolves hardware, software, and network-related issues, empowering employees to stay productive without disruptions.
Tailored Software Solutions: We offer customized software development, addressing specific organizational needs, streamlining processes, and enhancing overall productivity.
Cybersecurity Vulnerabilities: Our comprehensive cybersecurity measures protect critical data and systems from cyber threats, ensuring the integrity and security of sensitive information.
Scalability and Flexibility in the Cloud: With our cloud computing expertise, we enable seamless scalability and flexibility in cloud-based services, empowering organizations to adapt to changing business requirements effortlessly.
Data Insights and Decision-Making: Through advanced data analytics, we extract valuable insights and trends, enabling data-driven decision-making and strategic planning for enhanced efficiency and growth.
Successful IT Project Execution: Our skilled IT project management team ensures the timely completion of projects within budget and quality parameters, minimizing risks and maximizing project success.
IT Policy and Governance Compliance: We develop and implement IT policies and governance frameworks, ensuring compliance with regulations, security standards, and efficient resource utilization.
With Sahoma Controlware’s Industrial I.T. services, customers can confidently address these common challenges, achieving optimal network performance, reliable technical support, seamless software solutions, robust cybersecurity, and effective data utilization. Our commitment to excellence and industry expertise ensures that businesses can thrive in the digital age and leverage technology to their advantage.
Below are the industries in which we design and configuration for Industrial I.T. Infrastructures:
Project Process
- Define Project Scope: We work closely with our clients to clearly outline the project's goals, deliverables, and boundaries. By defining the scope upfront, we ensure that all stakeholders have a shared understanding of the project's objectives and limitations.
- Define Schedule: Developing a well-structured project schedule is essential for effective time management and resource allocation. Our team meticulously plans the project timeline, considering critical milestones and dependencies.
- Define Budget (+/- 50%): Accurate budget estimation is crucial for project success. We carefully analyze the project scope, resource requirements, and potential risks to provide a realistic budget estimate, allowing for flexibility during the project's execution.
- Develop Business Case: As part of the conceptualization phase, we collaborate with our clients to develop a comprehensive business case. This involves assessing the project's strategic alignment, potential benefits, and risks, ensuring that it aligns with the overall organizational objectives.
- Cost Benefit Analysis: Our team conducts a thorough cost-benefit analysis to assess the project's financial viability. We evaluate the anticipated costs against the expected benefits to determine the project's potential return on investment.
- Return on Investment (ROI): Understanding the ROI is crucial for making informed decisions about project prioritization and resource allocation. We work closely with our clients to calculate the projected ROI, helping them make data-driven choices.
NOTE: Internal Cost
During the conceptualization phase, we emphasize transparency, collaboration, and thorough analysis to ensure that our clients' projects are well-defined and have a solid foundation. By working together in this critical stage, we set the stage for successful project execution and long-term value creation. Trust Sahoma Controlware to guide you through the Conceptualization phase and lay the groundwork for a successful and rewarding project journey.
Project Initiation: Initiate the project by understanding the client's requirements, goals, and objectives. Establish clear communication channels and define the scope of work.
Needs Assessment: Conduct a thorough needs assessment to identify current system limitations, operational inefficiencies, and potential areas for improvement.
Data Collection and Analysis: Gather relevant data about the existing infrastructure, network, and IT systems. Analyze the data to identify critical bottlenecks and opportunities for enhancement.
System Architecture Design: Develop a comprehensive system architecture design that outlines the proposed IT infrastructure, including network layout, hardware requirements, software applications, and data flow.
Technology Selection: Evaluate and select the appropriate technology stack, tools, and platforms that align with the client's needs and project goals.
Risk Assessment: Identify potential risks and challenges associated with the implementation of the proposed solution. Develop mitigation strategies to ensure a smooth project execution.
Cost Estimation: Prepare a detailed cost estimate, encompassing hardware, software, labor, and other project-related expenses. Ensure alignment with the client's budget and expectations.
Stakeholder Collaboration: Engage stakeholders throughout the front-end engineering design process to incorporate their input and feedback into the project plan.
Feasibility Study: Conduct a feasibility study to assess the viability and practicality of the proposed solution in the client's specific industrial environment.
Documentation and Reporting: Create comprehensive documentation, including technical specifications, project plans, and progress reports, to keep all stakeholders informed and involved.
Project Review and Approval: Review the front-end engineering design with the client for approval and validation before proceeding to the next phase.
NOTE: Lump Sum 10% Conceptualization - Value
By diligently following these front-end engineering design steps, Sahoma Controlware ensures that every Industrial I.T. project is well-planned, strategically designed, and tailored to deliver optimal results for our clients' industrial processes and operations.
Detailed Design: Translate the approved front-end engineering design into detailed technical specifications. Develop a comprehensive blueprint for the implementation of the IT infrastructure, including network configurations, server setups, software integrations, and security protocols.
Hardware Procurement: Source and procure the required hardware components, ensuring they meet the project's performance, scalability, and reliability requirements.
Software Development: Build and customize software applications to address the specific needs of the industrial organization. This includes creating data visualization tools, analytics platforms, and process monitoring applications.
System Integration: Seamlessly integrate new IT systems with existing infrastructure, ensuring smooth data exchange and communication between different components.
Network Configuration: Configure the network infrastructure to optimize data flow, minimize latency, and enhance overall system performance.
Cybersecurity Implementation: Implement robust cybersecurity measures, such as firewalls, encryption, and access controls, to safeguard the industrial IT environment from potential cyber threats.
Data Migration: Migrate existing data from legacy systems to the new IT infrastructure, ensuring data integrity and continuity of operations.
Testing and Quality Assurance: Conduct rigorous testing to validate the functionality, performance, and security of the implemented IT solutions. Address any identified issues promptly.
User Training: Provide comprehensive training to end-users and IT staff to ensure a smooth transition to the new IT systems and maximize their productivity.
System Optimization: Continuously monitor and optimize the industrial IT infrastructure to ensure it operates at peak efficiency and delivers the desired outcomes.
Documentation and Knowledge Transfer: Create detailed documentation of the IT infrastructure, configurations, and processes. Facilitate knowledge transfer to the client's IT team for ongoing support and maintenance.
Go-Live and Support: Coordinate the successful launch of the IT solutions and provide post-implementation support to address any issues and ensure seamless operations.
NOTE: Lump Sum - 60% FEED - Value
By following these engineering and development steps, Sahoma Controlware delivers cutting-edge Industrial I.T. solutions that enhance operational efficiency, data-driven decision-making, and digital transformation for industrial organizations. Our expertise in engineering robust IT systems ensures that our clients achieve a competitive edge in their industries while embracing the benefits of modern technologies.
Pre-Commissioning Review: Conduct a comprehensive review of the entire IT infrastructure to ensure that all engineering and development steps have been successfully implemented and meet the project requirements.
Testing and Verification: Perform rigorous testing of the IT systems, including hardware, software, and network components, to verify their functionality and performance.
Data Integrity Check: Validate the accuracy and integrity of data across the IT infrastructure to ensure reliable information flow and decision-making.
Cybersecurity Audit: Conduct a thorough cybersecurity audit to assess the robustness of implemented security measures and identify potential vulnerabilities.
Interoperability Testing: Test the interoperability of various IT systems and applications to ensure seamless communication and data exchange between different components.
Performance Optimization: Fine-tune the IT infrastructure to optimize performance, minimize latency, and enhance overall system efficiency.
Redundancy and Failover Testing: Verify the effectiveness of redundancy and failover mechanisms to ensure high availability and business continuity.
User Acceptance Testing: Involve end-users in testing and validate that the IT solutions meet their specific operational needs and expectations.
Documentation and Reporting: Prepare detailed commissioning reports documenting the testing process, results, and any issues encountered along with their resolution.
Training and Handover: Provide training to end-users on using the IT systems effectively and ensure a smooth handover to the client's IT team for ongoing support and maintenance.
Performance Verification: Validate that the implemented IT solutions meet the defined performance metrics and key performance indicators (KPIs).
Post-Commissioning Support: Offer post-commissioning support to address any issues or optimization requirements that may arise after the IT systems are put into operation.
NOTE: Time & Materials 30% FEED- Value
By meticulously following these commissioning steps, Sahoma Controlware ensures that the industrial IT solutions are fully functional, reliable, and capable of meeting the unique needs of each client. Our commissioning process aims to provide a seamless transition to operational use and empowers industrial organizations to leverage the full potential of their IT investments for improved productivity and business growth.
Final System Verification: Verify that all systems, components, and applications are fully functional and meet the predefined requirements.
Performance Testing: Conduct comprehensive performance testing to assess the system's capabilities under various scenarios and workloads.
Security Assessment: Perform a thorough security assessment to identify and address any potential vulnerabilities and ensure data protection.
Integration Validation: Validate the integration of all industrial IT systems with existing infrastructure and applications for seamless operation.
Interoperability Testing: Test the interoperability of different components and applications to ensure smooth data exchange and communication.
User Training and Knowledge Transfer: Conduct comprehensive training sessions for end-users and IT personnel to ensure effective system utilization.
Data Integrity Check: Verify the integrity of data across all applications and databases to ensure accuracy and consistency.
Change Management Review: Review and approve all changes made during the commissioning phase to maintain control over the system configuration.
System Documentation: Update system documentation to reflect any changes made during the commissioning process for future reference.
Pre-Operational Check: Conduct a pre-operational check to confirm that all required resources and processes are in place before the system goes live.
Validation with Stakeholders: Collaborate with stakeholders to validate that the industrial IT solutions meet their specific needs and expectations.
Operational Readiness Review: Review the readiness of the system for full-scale operational deployment and identify any remaining issues.
Go/No-Go Decision: Based on the results of the commissioning process, make a final go/no-go decision for full-scale operational deployment.
Post-Commissioning Support: Provide ongoing support and assistance during the initial operational period to address any post-commissioning issues.
NOTE: Time & Materials
At Sahoma Controlware, our Project Process ensures seamless execution and delivery of industrial I.T. solutions. We meticulously plan, design, and implement projects, leveraging our expertise to address unique challenges and exceed client expectations. From in-depth consultations to efficient execution, our approach ensures transformative technologies and exceptional results.
Brochures
View our General Services
Brochure for an easy to read guide on all of the services offer.
Platform Support
At Sahoma Controlware, our Industrial I.T. services are strengthened by cutting-edge platform support from industry-leading manufacturers. We deploy Cisco, Juniper, and Aruba for Network Infrastructure, Dell, HPE, and Lenovo for Server and Database Management, and Dell, HP, and Lenovo for End-User Support. Software Development leverages Java, Python, C++, and JavaScript, while Cybersecurity features Cisco ASA and Fortinet FortiGate firewalls. Cloud Computing is facilitated through AWS, Azure, and Google Cloud Platform. Our IT Help Desk uses ServiceNow, Zendesk, and JIRA Service Desk, and Data Analytics is powered by Apache Hadoop and Elasticsearch. Microsoft Project and JIRA drive IT Project Management, and IT Policy and Governance are supported by robust access control systems. Our platform support ensures top-notch performance, security, and scalability for seamless Industrial I.T. solutions.
For Network Infrastructure, we deploy top-of-the-line switches, access points, and network technologies from Cisco, Juniper, and Aruba, enabling efficient data flow and communication within the organization.
Our Server and Database Management solutions feature Dell, HPE, and Lenovo servers running Microsoft Windows Server, Linux, VMware vSphere, and other leading software such as Microsoft SQL Server and MySQL, guaranteeing optimal application hosting and data management.
Our End-User Support is bolstered by Dell, HP, and Lenovo laptops and desktops, complemented by Microsoft Windows and Office, ensuring smooth operations and technical issue resolution.
In Software Development, we harness Java, Python, C++, JavaScript, and more, supported by development environments like Visual Studio and Eclipse, delivering customized software tailored to our clients' unique needs.
Our Cybersecurity measures are fortified through Cisco ASA, Fortinet FortiGate firewalls, and other security technologies, coupled with powerful antivirus and encryption software, safeguarding data and systems from potential threats.
With Cloud Computing, we offer expertise in Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, granting scalable and flexible cloud-based services for data storage, processing, and application hosting.
Our IT Help Desk services rely on ServiceNow, Zendesk, and JIRA Service Desk, aided by remote support tools, ensuring timely and efficient assistance for IT-related inquiries.
Our Data Analytics capabilities are enhanced by Apache Hadoop, Spark, and Elasticsearch, supported by data visualization tools like Tableau and Power BI, enabling valuable insights and trends extraction for informed business decisions.
Our IT Project Management is streamlined using Microsoft Project, Microsoft DevOps, JIRA, and other collaborative tools, complemented by version control systems, ensuring successful project execution and adherence to timelines and budgets.
Our IT Policy and Governance frameworks are fortified by reliable access control systems, identity and access management solutions, and other security appliances, fostering a stable and secure IT environment.
Here are some brands and products we work with:
Microsoft Active Directory (AD): This technology by Microsoft provides centralized management of user accounts, security groups, and permissions in a Windows domain environment.
Cisco Identity Services Engine (ISE): Cisco ISE offers policy-based access control and identity management solutions for network devices and endpoints.
IBM Security Identity Manager (ISIM): IBM ISIM provides identity governance and administration capabilities, helping organizations manage user identities and access privileges.
RSA Archer: RSA Archer is an integrated risk management platform that facilitates policy and governance compliance, risk assessment, and incident response.
McAfee ePolicy Orchestrator (ePO): McAfee ePO is a centralized security management console that allows organizations to enforce policies and monitor security measures across their network.
Symantec Data Loss Prevention (DLP): Symantec DLP helps organizations prevent data leaks and protect sensitive information by enforcing policies and monitoring data movement.
Palo Alto Networks Panorama: Panorama is a centralized management tool from Palo Alto Networks that enables administrators to create and enforce security policies across their network.
CyberArk Privileged Access Security: CyberArk offers privileged access management solutions that help organizations secure and manage privileged accounts and credentials.
Fortinet FortiGate: FortiGate is a series of next-generation firewalls that provide robust security policies and protect against various threats.
Proofpoint Email Security: Proofpoint Email Security solutions offer advanced threat protection, email encryption, and data loss prevention capabilities.
These technologies help organizations enforce and maintain their IT policies, governance frameworks, access controls, and security measures to ensure a secure and compliant IT environment.
At Sahoma Controlware, our comprehensive platform support ensures our Industrial I.T. solutions are at the forefront of technology, empowering businesses with seamless connectivity, enhanced security, and optimized operational efficiency.